Accident Insurance Billing

Send Your Towing Bill Directly To Your Insurance Company

After an accident, the last thing you want to think about is paying your tow truck driver.  This is why we offer direct insurance billing.  Get the accident recovery you need without worrying about the price. Have your tow truck driver chauffeur you to the police collision reporting centre and everything is taken care of.  We work with all major insurance companies in Alberta and Canada.  With pre-negotiated rates it’s a great way to get incredible service above and beyond most tows. 

Insurance Towing Billing Made Easy

After an accident, worrying about upfront towing costs is one stress you don’t need. That’s why we offer direct insurance billing — we handle the paperwork so your insurance pays the towing and recovery charges directly. All you need to do is focus on safety and repairs.

We work with most major insurance companies in Alberta and Canada, under pre-negotiated rates. Your policy may already cover accident towing, storage, or collision recovery. If direct billing isn’t supported under your policy, we can still provide you with detailed receipts for reimbursement—so you won’t be left in the dark.

How Direct Insurance Billing Works

1. You call us after your collision and share your insurance provider and policy number.
2. We dispatch a tow truck with the intent to bill your insurer directly.
3. We tow or recover your vehicle under the terms covered by your policy (accident, collision, etc.).
4. We submit the invoice and required documentation to your insurance company.
5. The insurer handles payment and settlement—so you avoid paying at the scene (unless your policy requires a deductible).

What Insurance Usually Covers

• Accident recovery / collision towing
• Storage fees (if required)
• Tow to authorized repair or body shop
• Permitted surcharges under your policy (e.g. after hours, special equipment)

Policies differ, so it’s always good to check your coverage details or deductibles before assuming everything is covered.

Insurance Billing for Towing in Calgary – Frequently Asked Questions

Q: What does insurance billing for towing mean?
A: Insurance billing for towing allows the tow service to bill your auto insurance provider directly for eligible towing and recovery costs, reducing or eliminating upfront payment depending on your coverage.

Q: Is towing covered by insurance in Alberta?
A: Many Alberta auto insurance policies include coverage for collision-related towing, roadside recovery, or post-accident vehicle transport. Coverage depends on your policy type and provider.

Q: When can insurance billing be used for towing services?
A: Insurance billing is most commonly used after accidents, vehicle recovery incidents, or insured breakdowns where towing is required to move a non-drivable vehicle from the scene.

Q: Do I need to contact my insurance company before requesting a tow?
A: Not always. In urgent situations, towing can be dispatched first. Insurance details can usually be provided afterward so the billing process can be coordinated properly.

Q: What information is required for insurance-based towing claims?
A: Typically, insurers require your policy number, claim number (if available), vehicle details, and incident location. This information helps ensure accurate claim processing.

Q: Is insurance billing available for accident recovery towing?
A: Yes. After a collision, accident recovery towing in Calgary is often eligible for direct insurance billing when permitted by the policy.

Q: Does insurance billing apply to roadside assistance calls?
A: In some cases, roadside services such as battery boosts or winching may be covered. For minor issues, roadside assistance in Calgary may be billed through insurance or membership plans.

Q: Will I still have to pay anything out of pocket?
A: Out-of-pocket costs depend on policy limits, deductibles, and service coverage. Any non-covered charges are explained clearly before billing is finalized.

Q: Can insurance billing be used for commercial or fleet vehicles?
A: Commercial and fleet vehicles may qualify for insurance-based towing depending on the policy. Business operators often use centralized billing to simplify claims and accounting.

Q: Does insurance billing slow down towing response time?
A: No. Towing is dispatched based on urgency and location. Insurance details are handled separately and do not delay vehicle recovery or transport.