Calgary Towing FAQ
Answering all the questions about towing services and tow trucks for divers in Calgary.
Calgary Towing Questions, Answered
Towing always comes with questions, usually at the worst possible moment. We put the answers in one place: how fast we arrive, what a tow costs, what we can tow, and what to do after a breakdown or a crash in Calgary.
Cannot find your answer below? Call (587) 885-2326 any time and a real person will help. Start with our full list of Calgary towing services, or jump straight to the topic you need.
Calgary Towing Basics
How fast can a tow truck reach me in Calgary?
We keep trucks positioned across Calgary, so in most cases we aim to reach you within about 30 minutes. Traffic, weather, and your exact location all play a part, and we will give you an honest estimate when you call (587) 885-2326.
Are you available 24 hours a day in Calgary?
Yes. Our tow truck operators are available 24 hours a day, 7 days a week. We do not close, and we are ready to come rescue you and your vehicle whenever you need a tow truck in Calgary, including nights, weekends, and holidays.
What areas of Calgary do you serve?
We cover all of Calgary, including the NW, NE, SW, SE, downtown, and the Beltline, plus the major routes like Deerfoot Trail, Stoney Trail, and the Trans-Canada. We also serve nearby communities such as Airdrie, Cochrane, Chestermere, and Okotoks.
Do I need to be with my car when the tow truck arrives?
No. We can make arrangements over the phone so our driver knows how and where to move your vehicle. When you call, let the operator know you will not be there and where to find the keys, and we will take care of the rest.
How do I book a tow truck in Calgary?
Just call (587) 885-2326. Tell us where you are, what you are driving, and what is wrong, and we will dispatch the right truck. You can also ask for a free quote before anything is booked.
What information should I give when I call for a tow?
The more we know, the faster we help. Share your location or nearest cross streets, the make, model, and drivetrain of your vehicle, the problem you are having, and whether the car is drivable. Mention low clearance, a parkade, or any access issues too.
Can you tow my car out of an underground parkade?
In most cases, yes. We use low-clearance units and the right technique to reach vehicles in parkades, tight condo ramps, and spots with posted height limits, without damaging your car or the structure.
Towing Cost and Payment in Calgary
How much does towing cost in Calgary?
It depends on the distance, the type of vehicle, and the service you need. Most tows combine a hook-up fee with a per-kilometre rate, and recovery or heavy vehicles cost more. See our Calgary towing cost guide for details, or call for a firm quote.
Is towing charged as a flat rate or per kilometre?
Usually it is a hook-up fee plus a per-kilometre rate, and we tell you the number before we roll so there are no surprises. For some jobs a flat rate makes more sense, and we are happy to explain which applies to your situation.
Do you offer free towing quotes?
Yes. You can always request a no-obligation free quote over the phone on any of our services. Call (587) 885-2326 and we will walk you through the cost before you commit.
Does my insurance cover towing in Calgary?
Many auto insurance policies include towing and roadside benefits, and after a collision your coverage often pays for recovery. We can help you understand your options and handle direct insurance billing where it applies.
Will you bill my insurance directly after an accident?
In many cases, yes. For covered claims we can arrange insurance billing so you are not out of pocket up front. Have your policy details handy and we will walk you through it.
Why was my car towed, and where is it?
If your vehicle was towed for a bylaw or parking reason, the City of Calgary has a contract with a separate towing company for municipal towing. Call the City of Calgary to find out where your car was taken and how to get it back.
Roadside Assistance and Emergencies
My car will not start, can you help?
Yes. A dead battery is one of the most common calls we get, especially in Calgary winters. We can give you a battery boost on the spot, and if the battery is beyond a jump we can tow you to a shop.
Do you change flat tires in Calgary?
We do. Our operators will swap your flat for the spare quickly and safely as part of our flat tire service. No usable spare? We will tow you to the tire shop of your choice instead.
I am locked out of my car, what should I do?
Stay calm and call us for car lockout service. We use proper tools to get you back into your vehicle without damaging the door or window, and we can help whether your keys are inside, lost, or broken.
I ran out of gas, can you bring fuel?
Yes. Our fuel delivery brings enough gas or diesel to get you to the nearest station, anywhere in Calgary or on the highways out of town.
My car broke down on Deerfoot Trail, what do I do?
Pull over as far from traffic as you safely can, turn on your hazard lights, and stay buckled in your vehicle if you are in a live lane. Then call us for breakdown towing and we will get to you quickly.
My car is stuck in snow or a ditch, can you pull it out?
Yes. A winch-out recovery pulls your vehicle back onto solid ground with a steel cable, under control. Do not spin your tires or let someone yank you with a strap, as that can cause real damage.
Vehicles We Tow in Calgary
What kind of tow truck do I need for an all-wheel-drive car?
The safest way to tow an all-wheel-drive car is with all four wheels off the ground, which is exactly what a flatbed tow truck does. If you are not sure what drivetrain you have, tell us when you call and we will send the right truck.
Can you tow a 4WD or AWD vehicle without damage?
Yes. We put AWD and 4WD vehicles on a flatbed so no drive wheels turn during transport, which protects the transfer case and transmission. When a flatbed is the safest option, that is what we send.
Do you tow motorcycles in Calgary?
Yes. Motorcycle towing needs soft straps and careful handling so your bike arrives without scratches or a dropped frame, and that is exactly how we move them.
Can you tow an electric vehicle?
Yes. An electric vehicle should ride on a flatbed because its wheels should not turn freely when the car is off. We know the tie-down points and precautions that keep an EV safe.
Do you tow RVs and motorhomes?
We do. RV and motorhome towing needs a one tonne rotator or heavy wrecker with the reach and capacity for a big rig, and we can reach you on the way to the mountains or anywhere in the city.
Can you move an exotic, luxury, or classic car?
Yes. Our specialty car towing uses soft straps, low-approach loading, and enclosed or open transport to move exotics, collector cars, and show vehicles with the care they deserve.
Do you tow lifted trucks and large SUVs?
Yes. SUV and truck towing covers half-ton to one-ton pickups, large SUVs, and lifted or modified trucks, and for the heaviest rigs we bring our heavy duty towing.
Can you tow a lowered or low-clearance car?
Yes. For lowered, modified, or very low vehicles, our low clearance towing approach uses ramps and careful loading so the underside and bodywork stay safe.
Accidents, Recovery and Insurance
My car was in an accident, what should I do?
First make sure everyone is safe and move out of traffic if you can. Call the police if required, exchange information, and take photos. Then call us for accident recovery towing and we will recover your vehicle and get it where it needs to go.
Who pays for towing after a collision in Calgary?
In many cases your insurance covers accident towing and storage. We can help you understand your coverage and arrange insurance billing for eligible claims so the process is as smooth as possible.
Where will my vehicle be taken after a crash?
Where possible, we take your vehicle to the repair shop or body shop you choose. If it has to go to a compound first, we will tell you where it is and how to retrieve it.
Do you provide heavy-duty towing and recovery?
Yes. Heavy duty towing and recovery covers large trucks, RVs, equipment, and vehicles that are badly stuck or overturned, using the right wreckers and rigging for the job.
Can you recover a vehicle that went off the road or rolled over?
Yes. We combine winching and accident recovery to safely upright and recover vehicles from ditches, embankments, and off-road, then transport them for repair.
Service Area and Long Distance Towing
Do you tow outside Calgary or between cities?
Yes. Our long distance towing moves vehicles across Alberta and beyond, whether you are relocating, buying a car in another city, or need a breakdown taken home.
Can you tow my vehicle to Banff, Canmore, or the mountains?
Yes. We regularly run the routes west to Banff, Canmore, and Kananaskis, and east on the Trans-Canada. Tell us your pickup and destination and we will quote the trip.
What if someone parks in my private or reserved spot?
We cannot tow a vehicle parked on private property without proper authorization. For a car in your spot, contact Calgary Bylaw Services to have it removed through the correct process.
Do you offer long distance vehicle transport?
Yes. Beyond emergencies, we provide planned vehicle transport for cars, trucks, and specialty vehicles, with your car secured properly for the full trip.
Is winching or roadside help available across the whole service area?
Yes. Roadside assistance, including boosts, lockouts, fuel, flats, and winch-outs, is available across Calgary and the surrounding communities, around the clock.
Still Have a Towing Question in Calgary?
Every situation is a little different. If your question is not answered here, call us day or night and we will give you a straight answer and a fair quote.
- ✔️ 24/7 live dispatch across Calgary
- ✔️ Free, no-obligation phone quotes
- ✔️ Towing, roadside, and recovery
- ✔️ Fast, friendly, and local
About Us
CalgaryTowTruck.ca connects drivers with towing services from the best Towing providers in Calgary. They provide a wide range of tow trucks for car battery boosts and lockouts to heavy towing, breakdowns, and accident recovery. If you need a simple roadside service or a more complicated rescue then we are here to help. 24 Hour local towing services provided by the best towing companies in Calgary. Fast, affordable and friendly tow truck use CalgaryTowTruck.ca when your vehicle is stuck on the side of the road.
Contact Us
Calgary Towing
125 Ninth Avenue South East Suite 2000
Calgary Alberta
T2G0P6